1. Introduction
SellFast AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1. Personal Information
When you create an account, we collect:
- Email address
- Account credentials
- Payment information (processed securely through Stripe)
2.2. Usage Information
We automatically collect certain information when you use our service:
- Product images you upload
- Generated listing content
- Credit usage and transaction history
- Service usage patterns and preferences
2.3. Technical Information
We collect technical data including:
- IP address
- Browser type and version
- Device information
- Operating system
- Access times and dates
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our service
- To process your transactions and manage your account
- To generate AI-powered product listings
- To send you service-related notifications and updates
- To improve and optimize our service
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. AI Processing and Data Usage
4.1. When you upload images to generate listings, we process them using third-party AI services (OpenAI).
4.2. Your uploaded images and generated content may be temporarily processed by our AI providers to deliver the service.
4.3. We do not use your images or content to train AI models without your explicit consent.
4.4. Generated listings are stored in your account for your reference and can be deleted at any time.
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party services that help us operate our platform (e.g., Stripe for payments, OpenAI for AI processing, Supabase for data storage)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
6. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security audits and updates
- Access controls and monitoring
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Data Retention
7.1. We retain your personal information for as long as your account is active or as needed to provide you services.
7.2. Generated listings are stored indefinitely unless you delete them.
7.3. If you close your account, we will delete or anonymize your personal information within 90 days, except where required by law.
8. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us through our support channels.
9. Cookies and Tracking
9.1. We use essential cookies to provide and secure our service.
9.2. Authentication cookies maintain your logged-in session.
9.3. You can control cookies through your browser settings, but disabling them may affect service functionality.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to such transfers.
11. Children's Privacy
Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our service. Your continued use after such modifications constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our support channels.